ZONE 1: EUROPE
5 /6 business days

ZONE 2: US - UK - CANADA
10/21 business days

FREE SHIPPING

ZONE 1 / EUROPE
The withdrawal period is 14 days. 
Please contact us at contact@fkawobazaar.com within 14 days of purchase and include your order number in the subject line of the e-mail, 
Returns and customs fees are the responsibility of the customer.
Refunds are made upon receipt of the returned package.
You can return the items, in their original packaging, to the following address:
KAWOBAZAAR
127 avenue Jean Baptiste Clement
92100 Boulogne, France

ZONE 2  / UK
ZONE 3  / USA
All sales are final.
Items marked "final sale" at the time of purchase are non-refundable.
Items cannot be returned as shipping and customs fees are too high. Thank you for your understanding.

If your item arrives damaged or defective we will only send a replacement, please contact us at contact@fkawobazaar.com within 14 days of the purchase date and include your order number in the email subject, photo documentation of any reported damage or defect, and we’ll take care of the rest.  

Delivery is made with a tracking number which will be sent to the customer by e-mail so that they can follow the progress of their order. You can then track your order by clicking on the link or by entering your tracking number on the carrier's website corresponding to your order.

Shipments from France
EU = DPD or CHRONOPOST

Shipping from Senegal
US = USPS
UK = PARCELFORCE
CA = CANADA POST

The baskets are rigid, woven from reed straw and recycled plastic. The baskets are hand-woven exclusively by women.

It can be cleaned with a damp cloth and no chemicals products. If it has been overloaded and is leaning, you can turn it over and gently tap the sagging side.

The main measurements include the lid, and detailed dimensions are provided in the product photo carousel. The diameter Ø, indicates the width of the largest part of the circle. Please note that since each piece is handcrafted, there may be slight variations.

• It's important to us to offer top-of-the-range products, and this requires a great deal of time to check and prepare them for the big trip.
• The baskets are very large, so transport is an important factor. They come from remote areas, and from cart to plane, they cover a long distance.
• The craftsmen are paid fair value.

As long as it stays in a dry place, isn't overloaded and isn't scratched by the cat, we still have baskets that hold up perfectly after years. It's an eco responsible product that's handmade with useful materials.