Shipping policy

Delivery costs will be shown to the customer before any payment. The site has no geographical limitation for delivery, orders can be shipped anywhere in the world.
Unless otherwise stated, the publisher promises to send the products within a maximum period of thirty (30) days after receiving the order.
The buyer is responsible for checking the conformity of the goods delivered at the time of delivery. Any anomaly concerning the delivery (damage, missing product as compared to the delivery order, damaged package, broken product ...) must be indicated by the buyer on the delivery form, as handwritten reserves, accompanied by his or her signature. The buyer will open any defective or damaged package in the presence of the carrier and have the latter bring back the damaged merchandise. It the buyer fails to comply with these requirements and if, by doing so, the seller looses any possibility of appeal against the carrier, the buyer alone will bear the consequences of the damage done to the products.
Any claim not made in the rules defined above and within the defined time periods will not be taken into account and will release Kawo Bazaar from any liability towards the buyer.
In case of delivery error or withdrawal (if applicable), any product to exchange or refund must be returned to kawo Bazaar, whole, in perfect condition. The publisher will not be liable for any defects resulting from a mistake or incorrect operation by the buyer.
If the package is returned to the buyer by post, kawo Bazaar will contact the buyer upon receiving the package to ask for further action concerning his or her order. If the buyer refused the package by mistake, he may request the package to be sent again by paying in advance the shipping cost for the renewed shipment. This cost must be paid even for orders whose shipping was free when ordering.
Any delay in delivery superior to seven (7) business days may result in the cancellation of the sale to the consumer initiative, upon written request from him or her by registered post with proof of receipt. The buyer will then be refunded within a maximum period of fourteen (14) days all the costs involved when ordering. This clause wil not apply if the delay in delivery is due to a strike of the staff employed by the carrier, or due to a force majeure event beyond the control of the publisher.

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